Support centre
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Real humans, fast replies. Choose the channel that works best for you - we usually respond within minutes during working hours.
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Order & delivery
Track an order, report a delivery issue or request a refund.
Payments & refunds
Failed transactions, refunds and promo code questions.
Restaurant partners
For restaurant partners - menu updates, payouts and onboarding.
Account & privacy
Password, account deletion or data privacy questions.
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Visit us
Office
Itahari, Sunsari, Nepal
Working hours
Sun - Fri: 9 AM - 9 PM
Saturday: 10 AM - 6 PM
